Services for home users

Remote Technical Support

Our team, with the use of secure remote desktop software, will find the root of any computer problems you’re having and fix them. Before providing technical support, we will explain what your PC’s problems are and how we plan to fix them. All technical support tasks are carried out using industry and vendor recommended (Microsoft, Norton, etc.) best practices.

Help connecting devices to Home Computer

Do you have printers, scanners, smart phones, and cameras that you use with your home computer which always seem to fail when you want them to work the most. We will help you troubleshoot problems such as not being able to transfer images from your camera to your PC or music from your PC to your MP3 Player. With Mobile Tek Today Remote support we will configure and troubleshoot your computer so that devices connecting with your PC deliver.

PC Maintenance

Mobile Tek Today will improve the performance of your computer by optimizing it and then, by keeping necessary applications regularly updated. This will help your computer run better. Regular computer maintenance removes viruses, spyware and trojans, ensuring that your computer’s resources are utilized by essential, safe programs.

Heres what we do:

• Diagnose and identify issues that affect computer performance;
• Fine-tune system parameters to improve speed and reliability;
• Clear the junk out of your PC (temp files, unused programs and other useless programs that load during startup
• Assess and ensure comprehensive protection and security; and
• Recommend steps to ensure top computer performance.

Email Support

Mobile Tek Today support will help you set up an email account using a Web service like Gmail or Hotmail, or help you configure your email on your desktop using applications like Outlook. We can help you route and consolidate emails from multiple accounts. Additionally, we can help you personalize your email application so that you can have your own signature, create mailing lists, or set up automatic notices.

Heres what we do:

• Troubleshoot Outlook, Eudora, Thunderbird, etc.;
• Prevent SPAM (unsolicited emails) from reaching your inbox;
• Create specific email rules or enable auto replies to the mails you receive;
• Configure Outlook to work with Gmail, Hotmail, etc.;
• Create distribution lists from your Outlook contacts; and

Virus & Spyware Removal

Does it seem like computer has been acting strange lately? It could be a virus. If you are connected to the internet, you will need antivirus and spyware protection. Not only do antivirus programs protect you from the dangers of the World Wide Web, but they also prevent you from accidentally passing viruses to family and friends when you send e-mails or share files. If you're unsure about which virus software to install or how to configure it, let us assist you.

Heres what we do:

• Install Antivirus and Spyware protection
• Carry Out a Spyware, Adware and Internet Threat Scan
• Resolve any Operating System Issues
• Protection from Future Attacks
• We will educate you on how to prevent future Virus and Spyware attacks

Upgrades

Is your computer several years old? Is it slow to boot up? Are you running out of storage space? We can breathe new life into your PC by upgrading some of its key components. Even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, movies, files, or video games. Have questions about whether or not you should upgrade your hardware? Call us!